Voicemail Menu

Overview

🔎 Scope

This article covers the voicemail menu options when checking voicemail via phone.

✔️ Requirements

From a desk phone
- To check voicemail for the extension of the desk phone
  - Press the message button. (Typically looks like an envelope or a recording icon)
  - Or dial 9901
- To check voicemail for a different extension
  - Dial 9900
    - When prompted for account number - enter the extension of the voicemail to check followed by #
    - Enter the pin for the extension to check.
From an off-net phone (Ex: cell phone, home phone, etc)
- Call into the Auto Attendant (AA) that was setup to allow remote voicemail access.
- Press the option for voicemail management.
  - This is not setup on accounts by default.
    - A user with Office Manager access can set this up or contact support to have it setup.