Manage Voicemail Greetings

Overview

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Managing Via Phone

1. From your phone press the Messages key or dial
   1. 9901 - To manage the phones assigned Voicemail
   2. 9900 - To manage a different Voicemail - Prompts for extension and pin
2. Enter your Voicemail PIN followed by the # key
3. Press 6 for the Greetings Menu
4. Press 1 to record your new greeting
5. Press 1 to record a greeting
6. Record your greeting and press # when you are finished
7. Press 1 to keep the new recording or press 0 to keep the old greeting
8. Hang up the call

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Managing Via Manager Portal

1. Login to the Manager Portal
2. Click the "Messages" button
   1. Office Managers - Click the "Apps" button at the top then "User Panel"
3. Click on "Settings"
4. Click on the "Speaker Icon" next to Voicemail Greeting
5. Choose how you want to set your new greeting:

   • Text to Speech

     • Type in the desired message and choose a preferred voice. Users may select the play button to listen to the final result. 

   • Upload

     • Click "Browse" to upload any pre-recorded WAV or MP3
     • Enter a Greeting Name
     • Click "Upload"

   • Record

     • Enter your extension number or external phone number to record your greeting from
     • Enter a Greeting Name
     • Click "Call"
     • Follow the instructions
6. Click "Done"