Overview 🔎 Scope How to send a fax via email ✔️ Requirements Email must be sent from the email address associated with the FireFax user. 🔗 Links None Addressing the Email Using the email client of your choice (Outlook, Gm ...
Overview 🔎 Scope The following is an overview of the permissions for each user level ✔️ Requirements None 🔗 Links Manager Portal https://pbx.FireComm.tel Permissions Permission No Portal Simple User Basic Us ...
Overview 🔎 Scope This article covers the voicemail menu options when checking voicemail via phone. ✔️ Requirements Extension with voicemail enabled Voicemail pin for the extension Connecting to the Voicemail System From a desk phon ...
Overview 📜 Scope Outlines the available numbers for extensions and reserved numbers. ✔️ Requirements None 🔗 Links None Restricted Extensions Extension Range Designated Purpose 0 - 99 Reserved for internal use ...
Overview 🔎 Scope This article outlines how to access and review call history. ✔️ Requirements Access to Manager Portal NOTE: Simple Users, Basic Users, and Call Center Agents may only see their own call history. Call Center Supervi ...
Overview 🔎 Scope SNAPmobile is a mobile application that will allow you to use your service anytime, anywhere, from your mobile device. The following guide will go over setup and usage. ✔️ Requirements Mobile Device (iOS or Android - OS v9 or ...
Overview 🔎 Scope How to configure and login via SSO for your user account NOTE: Logging in via SSO bypasses any MFA (Multi-Factor Authentication) configured on the account. ✔️ Requirements Access to Manager Portal 🔗 Links Mana ...
Overview 🔎 Scope The following steps will allow you to change your voicemail greeting. ✔️ Requirements User Extension Voicemail PIN (To manage via phone) 🔗 Links https://pbx.FireComm.tel Managing Via Phone From your phon ...
Overview ScopeMany features in the platform are controlled by dialing the star key in conjunction with a 2 or 3 digit code. The default star codes are listed below. Requirements None Links None Star Codes Star Code ...